{"id":7544,"date":"2025-04-08T22:51:17","date_gmt":"2025-04-08T20:51:17","guid":{"rendered":"https:\/\/subdomain.devstrategies.se\/?p=7544"},"modified":"2026-03-08T20:19:57","modified_gmt":"2026-03-08T19:19:57","slug":"kundcase_kontinuitetshantering-for-resiliens","status":"publish","type":"post","link":"https:\/\/devstrategies.se\/en\/kundcase_kontinuitetshantering-for-resiliens\/","title":{"rendered":"Formaliserad kontinuitetshantering f\u00f6r \u00f6kad resiliens"},"content":{"rendered":"
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Bakgrund<\/h2><\/div>\n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n\n\t
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Kontinuitetshanteringen beh\u00f6vde st\u00e4rkas ytterligare hos det internationella f\u00f6retaget. Precis som m\u00e5nga andra i branschen hade f\u00f6retaget genomg\u00e5tt ett antal kriser genom \u00e5ren \u2013 fr\u00e5n mindre lokala kriser med kortvariga st\u00f6rningar till l\u00e5ngvariga globala h\u00e4ndelser s\u00e5som COVID-19-pandemin. Dessa erfarenheter tydliggjorde b\u00e5de styrkor och brister i f\u00f6rm\u00e5ga och planering att uppr\u00e4tth\u00e5lla aff\u00e4rskritisk verksamhet under st\u00f6rningar och avbrott.<\/p>\n

F\u00f6retagsledningen hade god kontroll p\u00e5 regulatoriska krav som r\u00f6rde kontinuitetshantering. D\u00e4remot var det mindre tydligt vilka f\u00f6rv\u00e4ntningar och krav som st\u00e4lldes fr\u00e5n kunder och samarbetspartners \u2013 vilket ledde till varierande kontinuitetsvillkor i olika aff\u00e4rsavtal. Vidare hade tv\u00e5 interna s\u00e5rbarheter s\u00e4rskilt framtr\u00e4dande p\u00e5verkan \u2013 dels ett starkt beroende av nyckelpersoner, dels ett beroende av fysiska kontorsmilj\u00f6er. B\u00e5da dessa faktorer hade konkret p\u00e5verkat s\u00e5v\u00e4l medarbetare som kritisk aff\u00e4rsverksamhet under tidigare st\u00f6rningar.<\/p>\n

F\u00f6r att ta tillvara p\u00e5 dessa l\u00e4rdomar tog f\u00f6retagsledningen initiativ till att formalisera och d\u00e4rmed st\u00e4rka sin kontinuitetshantering, vilket utg\u00f6r ocks\u00e5 en viktig komponent f\u00f6r att bygga resiliens<\/span><\/span><\/a>.<\/span><\/span><\/p>\n\t<\/div>\n<\/div>\n\n\n\n\n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n<\/div><\/div>\n\t\t

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L\u00f6sning<\/h2><\/div>\n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n\n\t
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Vi utvecklade i n\u00e4ra samverkan med ledningen ett skr\u00e4ddarsytt ramverk synkroniserat med b\u00e5de risk- och krishantering, samt i enlighet med internationella standarder och best practice inom f\u00f6retagets bransch. I v\u00e5rt arbete anv\u00e4nde vi oss av en bepr\u00f6vad systematisk metod i flera steg som omfattade bland annat:<\/p>\n\t<\/div>\n<\/div>\n\n\n\n

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Workshops och djupintervjuer <\/div>
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Riskbed\u00f6mning och business impact analysis (BIA) f\u00f6r att identifiera bl.a. aff\u00e4rskritiska processer, resurser och beroenden <\/div>
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Framtagande av policy och skapande av kontinuitetsplaner <\/div>
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Utbildning f\u00f6r implementering av ramverket och s\u00e4kerst\u00e4llande av kunskap och f\u00f6rst\u00e5else f\u00f6r kontinuitetsplaneringen <\/div>
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Resultat<\/h2><\/div>\n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n\n\t
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Med ett formaliserat och ett implementerat ramverk \u2013 best\u00e5ende av policy och kontinuitetsplaner \u2013 st\u00e4rkte f\u00f6retaget sin f\u00f6rm\u00e5ga att f\u00f6rebygga, hantera och \u00e5terh\u00e4mta sig fr\u00e5n st\u00f6rningar som p\u00e5verkar aff\u00e4rskritisk verksamhet. F\u00f6ljande f\u00f6rdelar uppn\u00e5ddes:<\/p>\n\t<\/div>\n<\/div>\n\n\n\n

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Tydliggjorda roller, ansvar och delegering av mandat <\/div>
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Integrering av kontinuitetshantering med befintligt risk- och krishanteringsarbete f\u00f6r \u00f6kad styrning och resursoptimering <\/div>
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Formaliserade kontinuitetskrav i avtal f\u00f6r att s\u00e4kerst\u00e4lla kontinuitet i externa beroenden, inklusive kritiska tredjepartsrelationer <\/div>
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F\u00f6rb\u00e4ttrad f\u00f6rm\u00e5ga att uppfylla kundkrav och avtalsf\u00f6rpliktelser <\/div>
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Kontinuitetshantering \u00e4r en viktig del f\u00f6r organisatorisk resiliens\u00a0 \u2013 inte bara f\u00f6r produktskapande f\u00f6retag och akt\u00f6rer inom samh\u00e4llsviktig verksamhet<\/span><\/span><\/a>, <\/span><\/span>utan \u00e4ven f\u00f6r tj\u00e4nstef\u00f6retag f\u00f6r att m\u00f6ta krav och f\u00f6rv\u00e4ntningar fr\u00e5n kunder och partners, uppr\u00e4tth\u00e5lla aff\u00e4rskritisk verksamhet under st\u00f6rningar och avbrott, samt kunna g\u00e5 st\u00e4rkta ut ur kriser.<\/p>\n\t<\/div>\n<\/div>\n\n\n\n

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Relevanta tj\u00e4nster:<\/strong> kontinuitetshantering<\/span><\/span><\/a>, risk & resiliens<\/span><\/span><\/a> samt krisberedskap & civilt f\u00f6rsvar<\/span><\/span><\/a>.<\/span><\/span><\/span><\/span><\/span><\/span><\/p>\n\t<\/div>\n<\/div>\n\n\n\n\n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n<\/div><\/div>\n\t\t

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Tillbaka till v\u00e5r kunskapsbank<\/span>\n \n <\/svg> <\/span> <\/a><\/span><\/h5><\/div>\n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n<\/div><\/div>\n\t\t
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Vill du veta hur vi kan hj\u00e4lpa dig?<\/h2><\/div>
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Ring eller skicka ett meddelande s\u00e5 kontaktar vi dig.
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+46 (0)8 – 124 39 603<\/span><\/a> <\/div>
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info@devstrategies.se<\/span><\/a> eller anv\u00e4nd v\u00e5rt kontaktf\u00f6rmul\u00e4r<\/span><\/span><\/a>.<\/span> <\/div>
<\/div><\/div>\n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n<\/div><\/div>","protected":false},"excerpt":{"rendered":"Bakgrund Kontinuitetshanteringen beh\u00f6vde st\u00e4rkas ytterligare hos det internationella f\u00f6retaget. Precis som m\u00e5nga andra i branschen hade f\u00f6retaget genomg\u00e5tt ett antal kriser genom \u00e5ren \u2013 fr\u00e5n mindre lokala kriser med kortvariga...","protected":false},"author":1,"featured_media":8358,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4],"tags":[],"class_list":{"0":"post-7544","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-kundcase"},"yoast_head":"\nFormaliserad kontinuitetshantering f\u00f6r \u00f6kad resiliens - Dev Strategies<\/title>\n<meta name=\"description\" content=\"Kundcase \u2013 Formaliserad kontinuitetshantering med kontinuitetsplaner f\u00f6r att s\u00e4kerst\u00e4lla aff\u00e4rskritisk verksamhet vid allvarliga st\u00f6rningar.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/devstrategies.se\/en\/kundcase_kontinuitetshantering-for-resiliens\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Formaliserad kontinuitetshantering f\u00f6r \u00f6kad resiliens - 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